Safety and Security

Everyone has the right to feel safe and secure at work.

With growing instances of workplace violence, it is even more important than ever to protect your staff and clients from emotional and physical violence in the workplace.

As a leading trainer of de-escalation skills, with extensive experience delivering in the public and private sectors, allow Critical Insights to deliver the de-escalation and workplace safety assessments and training your organisation needs.

For individuals we also offer our safety and security training through Capital Spy School, an organisation established to develop important personal safety and security skills in an exciting and dynamic environment where we teach individuals and teams a combination of personal safety and practical spy related skills for use in the real world. Click below for more information about Capital Spy School courses.

Capital Spy School Courses

Let us know what you need

De-escalation & Security Training

De-escalation courses

Train your front line workers to be ready to handle difficult situation, and your leaders to have challenging conversations. Our science based approach delivers real world skills to help those vulnerable to physical and emotional abuse in the workplace.

Develop your Workplace Procedures

Once you have identified the real risks in your work place, our team can help you build the procedures, training and culture that will actually prepare staff and clients for a high level emergency. This is something you don't want to just leave to chance.

Personal Safety and Security

Capital Spy School is currently offering training courses in Sydney and Canberra. Join by yourself or bring the whole team for a fun half day of real world training and skills development that could one day save your life. For more information or to book a spot on the next course, click here.

Security Audits and Planning

How well do your emergency plans stand up under scrutiny? Have you identified and prepared rooms that can act as a safe room in the case of a lock down? Do your emergency evacuation plans protect you from an active threat or are they just based on a fire emergency? Our team brings a level of expertise and real world knowledge to every workplace and situation.

High end skills

Require specialist skills for elevated risk environments? Talk to our team who have experience working with a wide range of clients from different industries and backgrounds, all who needed specialist training in safety and protection to keep them secure in the workplace.

David offered engaging insights into the importance of non-verbal communication and how we can maximise our own skills. He captured the attendee's attention throughout with the utilisation of interactive polls and real-world examples to demonstrate how nonverbal communication can be observed in our everyday interactions.

Feedback from attendees demonstrated David's ability to spark intrigue and curiosity into nonverbal communication skills, enabling attendees to become more aware of their own perceptions and other's thoughts and feelings.

Co-Chairwoman of The Board

University of St Andrews, Kent, UK