Human behaviour at Work

Critical Insights provides insights into all aspects of human behaviour. Whether it is how to have better conversations, create psychological safety at work, understand and promote organisational values to drive productivity or a range of other performance related issues and challenges, we are here to help.

Ask yourself, what are the top three challenges you face at work? I can almost guarantee that these will include human performance issues. We work with a range of individuals and different organisations to help them meet their potential and drive up productivity by helping organisations better understand these dynamics and make changes to ensure you are effectively managing your most important resource - your people.

Body Language Training

Managing Difficult Conversations

During this workshop learn practical skills on how to manage difficult conversations, including a framework for raising difficult issues as well as how to use nonverbal communication to give you the best chance for success.

Values and culture at work

Understanding what your organisational values are (or aren't) and how these drive your culture and outputs is critical for any organisation striving for excellence. Contact us for more details on how we can assist your organisation to better understand and utilise these important dynamics for greater success.

Tailored organisational solutions

Reach out if you would like a session tailored to your particular needs. This could be for sales, negotiations, influence, building rapport, teamwork, leadership or a wide range of other themes and focuses.

Planning for Success

Understand the best approaches and common pitfalls when planning large projects. Planning fallacies, goal fixation and a range of other biases commonly impede the success of teams. Make an investment up front and save your organisation time and resources in the long run. Reach out if this is something your organisation would like to explore further.

Negotiations

In business and in life we negotiate everyday. But how well do you come across? How influential are you in achieving your aims and objectives when it comes to negotiating with others?

In this course we break down the basics and give you the skills you need to negotiate well. Drawing on years of experience and providing practical advice on strategies and nonverbal skills, this training will put you in the driving seat and provide you with the confidence to negotiate well into the future.

Contact us for more details on how we can assist your organisation to better understand and utilise these important dynamics for greater success.

David offered engaging insights into the importance of non-verbal communication and how we can maximise our own skills. He captured the attendee's attention throughout with the utilisation of interactive polls and real-world examples to demonstrate how nonverbal communication can be observed in our everyday interactions.

Feedback from attendees demonstrated David's ability to spark intrigue and curiosity into nonverbal communication skills, enabling attendees to become more aware of their own perceptions and other's thoughts and feelings.

Co-Chairwoman of The Board

University of St Andrews, Kent, UK