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Managing Difficult Conversations
Managing Difficult Conversations

Fri, Mar 03

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Online training course

Managing Difficult Conversations

Do you struggle with a difficult person at work or home? During this two hour workshop you will learn practical skills on how to manage difficult conversations, including a framework for raising difficult issues as well as how to use nonverbal communication to give you the best chance for success.

Time & Location

Mar 03, 2023, 10:00 AM – 12:00 PM GMT+11

Online training course

About the Event

Do you find yourself struggling to make yourself heard? Do you have to have a difficult conversation with your boss, employee, friend or spouse? Rather than avoiding such encounters learn practical strategies from a world leading behavioural studies expert and come away with a concrete framework and strategies for making your next difficult conversation a success!

Is the training live?

This will be a two hour online training workshop, to be held on:

Friday, March 3rd 2022 at 10am (Australian East Coast time)

The equivalent timezones for this training in other parts of the world are:

  • 5pm, Thursday December 1st (EDT) US/Canadian East Coast (eg. New York, Florida, Toronto)
  • 4pm, Thursday December 1st  (CDT) US Central states (eg. Texas)
  • 2pm, Thursday December 1st  (US PDT) US West Coast (Eg. California)
  • 10pm, Thursday December 1st (GMT) UK (Eg. London)
  • 11pm, Thursday December 1st  (CET) Western Europe (Eg. Paris)
  • 9am Friday December 2nd (AEDT) Eastern Australia (eg Sydney)
  • 6am, Friday December 2nd (HKT) Hong Kong

Please note that you are welcome to join in the session from around the world, but will need to make sure you adjust the time for your particular location. Please contact us if you need assistance with this.

Early bird deal

Book by Sunday February 12th and get 10% off the regular ticket price - use code EARLY10. (Note all prices are in Australian dollars)

Who is this training for?

This training is for anyone who struggles to have a tough conversation or comes away with the feeling that you could not make your point or make yourself heard. Whether you are a beginner or expert you will benefit from this training, which is designed to take your conversation skills to the next level!

Who is the instructor?

Your instructor is Paul Ekman trainer and Joe Navarro Body Language Academy Program Manager and Senior Mentor David Stephens. David has been training individuals and companies from around the world in effective commumnication skills. He draws on his years of experience working in the fields of international relations and national security negotiations, where he developed important communication skills - especially designed to achieve success when negotiating difficult conversations.

What if I can't make the session?

The session will be recorded and all registered participants will have the opportunity to view the recording for up to a week after the event has been conducted.

What will the program cover?

During the online training we will cover:

  • Understand the problem: Why are difficult conversation so perplexing for most people
  • Understand the challenges and stragegies for working with difficult people
  • Apply a practical framework for having difficult converstations
  • Understand how nonverbal communication and body language can assist you in managing difficult conversations
  • Practice your new skills to prepare you for your next difficult conversation
  • Q@A with your instructor

By the end of the training session you will have a concrete strategy for having your next difficult conversation and a practical approach to apply in a diverse range of different situations.

Following completion of the course, every participant will recieve a certificate noting their successful achievement.

If you have any questions about the event, please reach out to us at contact@criticalinsights.com.au

Tickets

  • Manage Difficult Conversations

    Access to online training workshop at 10am October 15th (Australian Eastern Standard Time) All prices are in Australian dollars.

    A$195.00
    +A$4.88 service fee
    Sale ended

Total

A$0.00

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